Shipping policy

Processing Time All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Shipping Rates and Estimates We are proud to offer Free Worldwide Shipping on all orders.

  • Estimated Delivery Time: 7 to 14 business days (worldwide, including the United States).

  • Shipping Cost: $0.00 (Free)

Note: Delivery times are estimates and may be subject to potential delays out of our control, such as carrier delays or customs processing during the high-volume Halloween season.

Order Tracking When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

Customs, Duties, and Taxes We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages and Lost Packages If your order arrives damaged or you believe your package is lost in transit, please contact us immediately with your order number and a photo of the item's condition. We address these on a case-by-case basis and will work towards a satisfactory solution.